Capstone Internship

Ascension Medical Group
, My internship was completed at Ascension Medical Group, one of the largest nonprofit healthcare systems in the United States. Ascension Medical Group operates as part of Ascension and provides a wide range of services, including primary care, specialty care, and preventative health services.
This is an image of the Gastro office in the Carmel location.
Primary Responsibilities and Projects
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Collaborated with providers, nurses, and administrative staff to support daily operations across gastroenterology and primary care clinics.
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Led a Quality Improvement initiative focused on improving provider performance on key clinical quality metrics.
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Evaluated employee turnover trends and staff engagement facts to recommend operational and workplace improvements.
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Designed and distributed patient education and prevention-focused flyers to promote health awareness and preventative care practice
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Organized and assembled staff appreciation baskets to support employee morale, engagement, and workplace culture.

Learning Objectives and Outcomes
During my internship at Ascension Medical Group, I gained a deeper understanding of how healthcare operations, quality improvement, and teamwork support patient care. I was expected to be professional, adaptable, and proactive while supporting both clinical and administrative tasks. I met these expectations by working closely with different teams and taking initiative on my quality improvement project. I also applied my analytical and communication skills to real challenges in the clinic. In addition, I helped with patient education and staff engagement activities. This experience strengthened my confidence and better prepared me for a future role in healthcare management.
